Event Registration
Payment form 799.99
LEARNING OUTCOMES
At the end of this programme, participants will be able to understand what Crisis is and how it impacts businesses while identifying who should be part of your team and proactively respond to crisis within your business using templates provided.
In this course you will know:
- What is a crisis
- Crisis management planning
- Levels of crisis
- Why you need a plan
- Crisis Management Model
- Diagnosis of crisis
- Crisis response team
- Communication failure (examples)
- Building the plan
- Crisis comms process
- Handling the media
- Drafting holding statements
- Business Continuity
- Social media responses
- Communicating with employees
- Communicating with stakeholders
WHO IS THE COURSE FOR?
This programme is appropriate for any of the following roles:
- Leadership Teams
- Communications Managers
- Marketing Managers
- HR Managers
- Operations Managers
- Anyone involved with or
leading communications