EU GDPR PRIVACY STATEMENT

Pennypop

INTRODUCTION

Pennypop are committed to protecting and respecting your privacy. We wish to be transparent regarding how we process your personal information and demonstrate that we are accountable, in accordance with the EU General Data Protection Regulation (EU 2016/679).  It is the intention of this Privacy Policy to explain to you the Privacy Management practices of Pennypop in relation to the personal information we collect and process about you.

In accordance with the EU GDPR (2016/679) and the Data Protection Act 2018, Pennypop are identified as a Data Controller, there may be occasions, when we are also identified as a Data Processor.

This online Privacy Policy relates to personal information which we collect through our website www.pennypop.ie and associated technologies, including Software Applications.

By willingly providing personal and other information to us, you are consenting to the terms and conditions of this Privacy Statement.  Please read this Privacy Statement carefully, as this document sets out the basis on which any personal information, we collect from you, or that you provide to us, will be gathered, and processed by Pennypop.

WHO ARE WE?

Pennypop was established in 2022. Pennypop is a full-service marketing agency that helps clients build their brand and offers the benefits of having an inhouse team without the overhead costs. We offer services in four main pillars: Offline services, Online Services, PR & Communications and Activation Services.

HOW WE COLLECT PERSONAL INFORMATION ABOUT YOU

When you browse our website www.pennypop.ie we may ask for personal information, such as your name, and email address.  We may also collect information about you when you are on the internet such as the website you came from, IP address, domain types, i.e., co.uk and .com, your browser type, the country where your internet service is located, the pages of our site that were viewed during your visit and search terms you used.  This information is only used for our own research and to improve our service to you. Your IP address is used to gather local broad demographic information. To measure the effectiveness of our online presence, Pennypop may use Cookies to determine the path users take on our site and to identify repeat visitors to the website.

We collect personal information from you when you register on our website, either by email, or when you complete and submit any of our online forms.  Additionally, when you subscribe to our newsletters and to our emailing list, we will collect personal information. When you make a booking for any of our services particular categories of personal data are collected and processed. Pennypop will also collect personal information relating to our external vendors, suppliers, and stakeholders. The categories of personal information that we process include, your name, company name, email address, postal address, phone number (s) and any other information that itself can identify or, when associated to the above information, may identify you as a specific individual.

HOW WE USE YOUR PERSONAL INFORMATION

To process your personal information, we are mandated to identify our lawful basis to collect and further process your personal information. In accordance with EU GDPR legislation, we will rely most commonly on the following legal bases to collect and further process your personal information, Consent, Contractual Necessity, Legal Obligation, Legitimate Interest, Public Interest

We may engage with third-party stakeholders and working partners for the following purposes:

              To facilitate the delivery of our products and services

              To provide the products and services on our behalf

              To perform related services or

              To assist us in analysing how our products and services are used.

We may process your personal information for more than one lawful basis depending on the specific purpose for which we are using your personal information.

We set out below a description of various ways we process your personal information and details of the legal bases we rely on to do so.  Please note that this is not an exhaustive list of our processing activities.

PURPOSE	CATEGORY OF DATA	LAWFUL BASIS
To register you as a client.	Name, address, phone no, email address	Contractual Necessity
To provide and deliver our services to you.	Name, address, phone no, email address	Contractual Necessity, Consent, Legitimate Interest
To reply to enquiries and emails.	Name, address, phone no, email address	Contractual Necessity
To enable you to avail of our services.	Name, address, phone no, email address	Contractual Necessity/Legitimate Interest, Consent
To enable us to manage payment services.	Name, address, phone no, email address	Contractual Necessity/Legitimate Interest
To manage and administer the use of our services & relationship with customers, clients, suppliers, stakeholders.	Name, address, phone no, email address	Contractual Necessity/Legitimate Interest, Consent

 

SOURCE OF COLLECTION

You provide personal information to us when you visit our website www.pennypop.ie. Personal information is also collected when you send an email and when you complete and submit any of our online forms.

We use the Social Media platforms of Facebook, Twitter, Linked In, YouTube, and Instagram personal information may be collected through these channels.

DO WE USE COOKIES?

Yes, we use Cookies on www.pennypop.ie Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.  We use Cookies which are necessary to enable core functionality, such as security, network management and accessibility.

Google Analytics is used to collect information and to improve services offered and provided.  You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer.  If you choose to refuse cookies, you may not be able to use some portions of the service.  For full information on the use of Cookies, we would refer you to our separate Cookie Policy which you will find on www.pennypop.ie

THIRD PARTY SITES

There may be occasions when www.pennypop.ie contain links to other sites.  If you click on a third-party link, you will be directed to that site. Please be aware that these third-party sites are not operated by us, we strongly advise that you review the privacy statements of any third-party sites.  We do not take any responsibility for the content of privacy statements or practices of any third-party sites or services.

CHILDREN

We do not collect or process personal information relating to children under the age of 16 years.  If you are under 16, do not access, use, or provide and personal information on www.pennypop.ie or through any of their features. If we learn that we have collected or received personal information from a child under 16 without parental consent, we will delete that information.

INTERNATIONAL TRANSFER

It is not the practice of Pennypop to actively transfer personal information beyond European territories. However, personal information entered onto our website may be transferred to a server in the United States of America and stored there.

Please note   that outside the EU and the EEA different standards of data protection might apply. By completing and submitting any online forms on our website, you acknowledge and consent that data may be transferred across international borders, including to countries outside the EU and the EEA.

Pennypop will ensure that when personal information is transferred outside the EU and the EEA that local data protection standards meet EU GDPR requirements.

 

HOW WE KEEP YOUR PERSONAL INFORMATION SAFE

Pennypop are committed to the protection and security of your personal information.  We use a variety of security technologies and procedures to protect your personal information from, unauthorised use and access, accidental loss, unlawful destruction, alteration, unlawful disclosure.  As effective as security practices are, no physical or electronic system is entirely secure. We cannot guarantee the complete security of our database, nor can we guarantee that information that you supply will not be intercepted while being transmitted to us over the internet.  We have implemented strict internal guidelines to ensure that your privacy is safeguarded at every level of our organisation.  We will continue to revise policies and procedures and review our systems and we will implement additional security features as new technologies become available.  Any transmission of personal information is at your own risk.  When we receive your personal information, we use appropriate security measures to prevent your personal information from being compromised in any way.  When you contact us to ask about your personal information, we may ask you to identify yourself, this is to help protect your personal information. 

WHO ARE WE SHARING YOUR PERSONAL INFORMATION WITH?

There may be circumstances when Pennypop are legally mandated to share personal information in accordance with Independent Statutory legislation and regulatory requirements.  In addition, there may be circumstances where it is necessary to share personal information with Working Partners and Stakeholders to enable us to provide our products and services efficiently.

Pennypop will ensure that all Data Sharing Agreements and Contracts have been implemented prior to the sharing of any personal information. Access to personal information to external Stakeholders and Working Partners will only be afforded when a specific legal and lawful purpose (s) has been identified. We detail below a list of our Stakeholders and Working Partners with whom we share personal information for the purposes of providing our services to our clients. This list is, however, not exhaustive:

• IT Provider/Support
• Web Provider
• Payment Gateway Provider
• Marketing Support
• Social Media Platforms
• CRM Systems

 

DATA SUBJECT RIGHTS

In accordance with the EU General Data Protection Regulation (EU 2016/679) and the Data Protection Act (2018) you are afforded the following rights in certain circumstances.

Right of Access: You have the right to obtain confirmation from us, whether we process personal information about you and where that is the case, access to the personal data, including the purposes of processing and the categories of personal data concerned.  The recipients or categories of recipients to whom the personal information have been or will be disclosed.  You may also submit a written request for a copy of personal information you believe we may be processing about you.

Right to Rectification: You have the right to the rectification of inaccurate personal information about you without undue delay.

Right to Erasure: You may ask us to delete your personal information, however, this is not an absolute right, and any such request will be considered in accordance with EU GDPR legislation and local legislation.

Right to Restrict & Object: You have the right to restrict and object to Pennypop using your personal information.

Right to Data Portability: Upon receipt of your written request, where possible, we can share a digital copy of your personal information with you or another organisation.

HOW YOU CAN CONTACT US

In the event you have any concerns regarding how we process your personal information you can email us at: [email protected]

The Data Commissioner’s Office can be contacted at: 21 Fitzwilliam Square South, Dublin 2. (Tel No: 00 353 578684800).

CHANGES TO THIS PRIVACY STATEMENT

We will make changes to this Privacy Statement from time to time, particularly when we make changes regarding how we process your personal information and expand our services.   Details of any changes made will be posted here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it.  By continuing to use our site after we post any such changes, you accept and agree to the privacy policy as modified.

SEPTEMBER  2022